Date of Award

5-2022

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

College/School

College of Humanities and Social Sciences

Department/Program

Psychology

Thesis Sponsor/Dissertation Chair/Project Chair

John Kulas

Committee Member

Lauren E. McEntire

Committee Member

Michael Bixter

Committee Member

Daniel Simonet

Abstract

Due to a confluence of pre-existing trends, legislative action, and global health considerations, the nature of work arrangements is transitioning toward greater worker accommodation in the form of telecommuting. The current study focused on explaining telecommuter outcomes (job satisfaction, intent to quit, and general well-being) via retention of a general input-process-output (IPO) model. Within this framework the effects of role strain were explored as potential mediators of the relationships between telecommuting attitudes, networks of support, workload, and telecommuter outcomes. As an additional novel contribution, the presence and prevalence of technostressors was further specified as a potential moderator of these associations. A total of 709 participants took part in this study and completed an online survey assessing each of the variables of interest. The associations tested via correlational analysis and path modeling. The outcome variables were somewhat explained by the experience of role strain. However, technostress was not influential on the strength of the relationships between the antecedents and role strain. Instead, technostress was found to directly impact role strain, leading to the conclusion that there is a need for further exploration of this construct and its role in the telecommuting experience.

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